UNC Charlotte Framework Increases Graduation Rates, Cuts Debt, Improves Career Outcomes

UNC Charlotte has lifted its four-year graduation rate by 29.5 percentage points since fall 2000, jumping from 25.9% to 55.4%. The school did this through a plan called the Charlotte Model, which ties academic progress to skill-building, campus involvement, job preparation, and money management in one connected system.

The school has also pushed up its first-year retention by 8.1 percentage points since 2000. It climbed from 77.7% to 85.8%. More than 94% of graduates reported success within six months of leaving last year — whether they landed a job, started graduate school, or joined the military.

Students are walking away with less debt. The average federal debt per borrower dropped by $4,066 between 2016-17 and 2023-24. The share of graduates carrying federal debt fell from 66% to 53.3% during that same stretch.

"The model maps the full student experience — not just the first year — to ensure every phase, from orientation to graduation and beyond, is intentional, connected, and supported," said Teresa Petty, associate provost for undergraduate education and dean of University College, according to Inside UNC Charlotte. "By thinking about the entire journey, we're helping students design and navigate their academic path, personal growth, and professional development in a cohesive way."

The school has grown support services for those enrolled. Programs now include SAFE (Students Achieving First-Year Excellence), the University Transition Opportunities Program, and the Forty-Niner Intensive Transition Program.

The school hired advisors for every student. A peer hub was built so undergraduates could get general advising services with trained peer advisors.

This plan addresses key transition points: onboarding, the shift from first year to sophomore standing, switching majors, and gaining real-world experience through internships. Support arrives when learners need it most.

"One of Charlotte's strengths is the number of opportunities that are available to our students," Petty said. "The Charlotte Model connects programs and services across the University into an intentional structure that helps them graduate on time, with less debt, and well-prepared for meaningful careers."